Delivery and Returns Information

UK and International Delivery Charges

The price of the products will be the price quoted on the website at the date the order is received and will include VAT. Delivery costs are in addition to the price quoted and are as follows:

UK Delivery for purchases UNDER £75 - £6.95

UK Delivery for purchases OVER £75 – FREE

Europe (EU) Delivery - £15 - £20 depending on weight and value of purchase

Europe (Non EU Delivery) - £15 - £25 depending on weight and value of purchase

Rest of World Delivery - £17.50 - £30 depending on weight and value of purchase.

Our couriers are UPS and Royal Mail. A tracking number is provided once the item is dispatched. Please email info@williamevans.com with your order number or post/zip code to obtain your tracking information.

Items can be tracked:

UPS: https://www.ups.com/

or call 0345 787 7877 for UPS customer service.

and

Royal Mail: https://www.royalmail.com/track-your-item

Please note that the Web department is not open on Saturday or Sunday and your enquiry will be answered on the following Monday. The London and Bisley shop does not have access to the Web Order portal to follow up details of a web order, so any queries are answered by the web team in working day hours only.


Please send any returns to the address below and ensure you include the completed returns form, enclosed at the time of ordering.

WEB RETURNS

William Evans,

Wimbledon House

Bisley Camp

Nr. Brookwood, Surrey

GU24 0NY

ENGLAND

Please click here to view our full Online Retailing/Mail Order Terms and Conditions.